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Exchanges & Returns



Exchanges & Returns:

DeFeet will accept exchanges and returns for merchandise purchased from www.defeet.com that meet the following guidelines:

  • Exchange or return must be within 90 days of the purchase date.
  • Exchange & Return Form must be completed and included with items.
  • Items must be clean. We are prohibited by law from examining items that are not clean and, therefore, will be unable to process an exchange.
  • All sales are final for items found on the sale page, discontinued merchandise, and grab bags. No exchanges or returns will be accepted.

Exchanges & Returns Process:

Click here to access the Exchanges & Returns form. Please print, complete, and include this form with your returned item(s).

We encourage you to send products back to DeFeet by a trackable method, as DeFeet is not responsible for lost or misdirected packages.

Exchanges can be made for a product of the same value as the original purchase.

We will return exchanged products to you using trackable USPS shipping. Please allow 1-2 weeks from our receipt of your item to receive the product requested.

For returned items requiring a refund, we will issue a credit for the value of the returned merchandise to your credit card or PayPal account within 1 week of receiving. Please allow 10-14 business days for this credit to appear on your billing statement.

Exchanges & Returns Shipping Address:

DeFeet International
Exchanges & Returns
371 I-40 Access Road
Hildebran, NC 28637

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