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Privacy Statement

This privacy statement covers the site www.defeet.com. Because this Web site wants to
demonstrate its commitment to our users’ privacy, it has agreed to disclose its information
practices and have its privacy practices for public viewing including:

1. What personally identifiable information defeet.com collects.

2. What organization collects the information?

3. How defeet.com uses the information.

4. With whom defeet.com may share user information.

5. What choices are available to users regarding collection, use and distribution of the
information?

6. What types of security procedures are in place to protect the loss, misuse or alteration of
information under DeFeet control?

7. How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should first contact customer
service by EMAIL questions@defeet.com, PHONE 800-688-3067 or MAIL DeFeet International, 371 I-40 Access Road, 
Hildebran, NC  28637 USA.
 
Information Collection and Use

Information Collection

DeFeet is the sole owner of the information collected on defeet.com. DeFeet.com collects information from our users at several different points on our Web site.

Order

We request information from the customer on our order form. A customer must provide contact
information (such as name, email, and shipping address) and financial information (such as credit
card number, expiration date). This information is used for billing purposes and to fill customer’s
orders. We will also notify the customer via e-mail when their order ships. If we have trouble
processing an order, the information is used to contact the customer.

Information Use

If a customer places an order through company.com, we will use the information provided to fulfill
the customer’s order. We will send you an order confirmation and shipping confirmation email. If
requested by e-mail we will send you an e-mail communication from time to time to let you know
about specials and new products.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user.
[Usage of a cookie is in no way linked to any personally identifiable information while on our
site.] We use [both] session ID cookies [and] persistent cookies. For the session ID cookie, once
users close the browser, the cookie simply terminates. A persistent cookie is a small text file
stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed
by following Internet browser help file directions. We use Cookies to track and maintain user
session, needed for shopping cart to function properly.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/
time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in
the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc.
are not linked to personally identifiable information.

• Communications from the Site

• Special Offers and Updates

• We send all new members a welcoming email to verify password and username.

• Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For
instance, if our service is temporarily suspended for maintenance we might send users an email.
Generally, users may not opt-out of these communications, though they can deactivate their
account. However, these communications are not promotional in nature.

Sharing

We do not sell, trade, rent, or otherwise share your personal information with third parties.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action is
necessary to comply with a current judicial proceeding, a court order or legal process served on
our Web site.

Links

This Web site may contain links to other sites. Please be aware that we, company.com are not
responsible for the privacy practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of each and every Web site that
collects personally identifiable information. This privacy statement applies solely to information
collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation
in these surveys or contests is completely voluntary and the user therefore has a choice
whether or not to disclose this information. The requested information typically includes contact
information (such as name and shipping address), and demographic information (such as zip
code). Contact information will be used shared with the contest survey sponsors to notify the
winners and award prizes. Anonymous Survey information will be used for purposes of monitoring
or improving the use and satisfaction of this site. Users’ personally identifiable information is
not shared with third parties unless we give prior notice and choice. Though we may use an
intermediary to conduct these surveys or contests, they may not use users’ personally identifiable
information for any secondary purposes.

Security

When you submit personal information on this Web site, we will protect your information both
online and offline. When you submit sensitive information (such as credit card number), that
information is encrypted and is protected with the best encryption software in the industry -
(Secure Socket Layer). While on a secure page, such as our order form, the lock icon on the
bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are just 'surfing'.

We also use a variety of security technologies and procedures to help protect your personal
information from unauthorized access, use, or disclosure once we receive it. For example, we
store the personal information you provide on computer systems with limited access that are
located in secured facilities. Company.com employees are trained and kept up-to-date on our
security procedures. If you have any questions about the security at our website, you can send an
email to questions@defeet.com.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Contact
Phone 800-688-3067

Fax 828-397-2905
Email questions@defeet.com

Postal Address

DeFeet International, 371 I-40 Access Road, Hildebran, NC  28637

Intellectual Property

DeFeet® claims rights in all of the intellectual property contained on this Web site, including the use DeFeet® and other trademarks, copyrights, patents, illustrations, depictions, drawings, artwork, audio and video materials, and language used to describe products, and the general content, form, and trade dress of the Web site. Users may not copy, use or alter this information without the express written consent of DeFeet® . No one is authorized to use DeFeet® intellectual property as a “metatag,” or for linking to other sites. DeFeet® intellectual property cannot be used to increase another site’s ranking through the use of any search engine. You may not, without DeFeet® permission, “mirror” or “frame” any page or portions of material displayed on this Web site or on any other server. All of the pages and screens on the DeFeet® Web site are owned by DeFeet®.



 

 

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